Get in touch
Have questions, feedback, or need help? We are here for you.
Address
Our location in Germany for all postal requests.
Herr Rick Hoffmann und Herr Joe Hoffmann GbR
Rostocker Straße 11
18069 Lambrechtshagen
Germany
Discord support
Join our Discord server for quick help, community exchange, and updates.
Join Discord serverFrequently asked questions
Before contacting us, feel free to check our FAQ or use search in our Discord server.
Subscriptions & payment
Questions about token packs, Stripe payments, and billing
AI & image analysis
Help with Product recognition and background removal
Collections & export
Managing your Listing data and export functions
Technical issues
Bugs, performance issues, and browser compatibility
We usually respond within 24 hours
For urgent questions, use our Discord server for a faster response.